30-Day Return Policy

You have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unused, in the same condition that you received it, with original packaging, tags, and proof of purchase.

How To Start a Return

To request a return, please contact us at:

Medicubeofficial@gmail.com

Once your return request is approved, we will provide return instructions and the return shipping address.

Please note that items sent back without first contacting us will not be accepted.

Damaged or Incorrect Items

Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us immediately so we can review the issue and make it right as quickly as possible.

Non-Returnable Items

For hygiene and safety reasons, certain personal care and beauty products may not be eligible for return once opened or used.

We also do not accept returns on:

• Sale items
• Gift cards
• Opened or heavily used products

Exchanges

The fastest way to receive a replacement product is to return the original item (if eligible) and place a new order separately once your return has been approved.

European Union 14-Day Cooling Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

Items must remain unused, in original condition, with packaging and proof of purchase.

Refunds

Once we receive and inspect your return, we will notify you regarding the approval status of your refund.

If approved, refunds will be processed back to your original payment method within 10 business days.

If more than 15 business days have passed since your refund was approved, please contact us at:

Medicubeofficial@gmail.com